Director of Customer Journey, Citizens Advice
Rebecca leads a brilliant digital and design team to provide advice to 25m+ users and advisors a year. She's also a non-executive director of Democracy Club, a trustee of National Ugly Mugs and a certified Scrum Product Owner.
Alongside this, Rebecca occasionally provides training and mentoring on service transformation and leadership, for clients like Doteveryone and the Government Digital Service. In her talk, Rebecca will address feminism at work. She will explore intersectional feminism, a qualitative and analytic framework that acknowledges the fact that women have different experiences and identities, and how we can put it into practice everyday.